Computer trouble.
Posted: Tue Mar 12, 2013 2:10 amAnyone know a decent amount about aesus computers? I'm having trouble with mine.
Exactly what kind of trouble?Page 1 of 1
Posted: Tue Mar 12, 2013 2:10 amRe: Computer trouble.
Posted: Tue Mar 12, 2013 5:18 pmDefine 'Trouble' dear Exactly what kind of trouble?
Exactly what kind of trouble?Re: Computer trouble.
Posted: Tue Mar 12, 2013 7:14 pmI guess saying what's wrong with it would help huh.
Ok. So when I try to turn my computer on it goes to just a black screen. But my mouse pointer is on the screen and I can move it around but that's it.
So then I do a hard shutoff and turn it back on and let it go through the searching for errors program and it doesn't find any. Then I turn it back on and it goes to the black screen again.
Every once in a while it will actually turn on correctly and work fine. Then I just try not to turn it off so I don't have to go through the crap mention above. I've tried to figure of out myself and have had no luck.
Ok. So when I try to turn my computer on it goes to just a black screen. But my mouse pointer is on the screen and I can move it around but that's it.
So then I do a hard shutoff and turn it back on and let it go through the searching for errors program and it doesn't find any. Then I turn it back on and it goes to the black screen again.
Every once in a while it will actually turn on correctly and work fine. Then I just try not to turn it off so I don't have to go through the crap mention above. I've tried to figure of out myself and have had no luck.
Re: Computer trouble.
Posted: Tue Mar 12, 2013 10:37 pmOk so now its doing somethinf different and turning on but then goes to blank white screen. I can hit ctrl/alt / delete and it will got to that screen but as soon as I exit that screen it comes back.
I have windows 7 by the way.
I have windows 7 by the way.
Re: Computer trouble.
Posted: Wed Mar 13, 2013 5:04 pmSounds like windows 7 took a large crap. If the computer is under warranty its time to contact the company. If it is not, you have a few options;
1; You can try a fresh instal of your OS or
2; It might be either video chip, inverter, screen or drivers
It would be easy to replace the drivers with the latest from Hp`s support website and they as well have a fix it program there in case its a virus.. which is more then possible as well.
If you can get into safe mode and run your antivirus I would advise such a task first, then go the site and update what you can and download the fix it. But.. these are only recommendations and might not be the cure all. The last thing you can do is find a local computer shop that might take a look and quote you a price to fixing it. Cross your fingers its something you can do.
Good luck hun
1; You can try a fresh instal of your OS or
2; It might be either video chip, inverter, screen or drivers
It would be easy to replace the drivers with the latest from Hp`s support website and they as well have a fix it program there in case its a virus.. which is more then possible as well.
If you can get into safe mode and run your antivirus I would advise such a task first, then go the site and update what you can and download the fix it. But.. these are only recommendations and might not be the cure all. The last thing you can do is find a local computer shop that might take a look and quote you a price to fixing it. Cross your fingers its something you can do.
Good luck hun
Re: Computer trouble.
Posted: Mon Mar 18, 2013 11:31 amLooks like you were right L and it windows 7 not starting correctly. Ended up doing a system recovery and it looks like it fixed it. Luckily I only had a couple things that mattered saved on the hard drive. Now I just have to reinstall all my games and crap. Oh well at least it works. Thanx again for your help.